Investment in marketing automation tools is expected to reach $25 billion by the year 2023
The median annual unit churn for SAAS companies was 10% in 2016
80% of venture capital investments take place in the enterprise
There are around 3.8 million e-commerce sites in the USA
56% treat “Existing Customer Renewals” as high priority
55% of SaaS companies rate Customer Retention as the key metric to measure
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In 2019, spending on IT services is expected to amount to 1,016 billion U.S. dollars worldwide