Quote Info

Number of employees of the defense technology supplier General Dynamics from 2002 to 2018

Number of employees
2018105,600
201798,600
201698,800
201599,900
201499,500
201396,000
201292,200
201195,100
201090,000
200991,700
200892,300
200783,500
200681,000
200570,900
200468,800
200365,200
200253,400
Statista

More Tech Services Stats

The median SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

It’s 9x cheaper to retain existing customers than acquire new customers: costing $0.13 to acquire any additional dollar of revenue

SAAS companies with >$250K median ACV book nearly 25% of their contracts at 3 years or longer

To generate a single dollar of new customer revenue, Field Sales strategies have an average Customer Acquisition Cost (CAC) of $1.14

In 2017, website sales amounted to approximately 300 billion British pounds.

The top 50% of the fastest growing SaaS businesses generate much higher upsells than their competitors. The larger the business, the greater the impact of upselling

Sony’s PlayStation brand had accumulated approximately 38.57 million fans on the social network

Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales

Women-led companies have historically performed three times better than those with male CEOs

In 2017, IBM generated 37.8 billion U.S. dollars in global IT services revenue, making it the largest IT services company in the world in terms of net sales

More Growth Strategy Stats

More than 1/2 of SAAS companies increased their spending on customer retention last year

Growing faster has twice as much impact on share price as improving margins

55% of SaaS companies rate Customer Retention as the key metric to measure

The average SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

Between the SMB and Enterprise customer types, the top-quartile performers not only have net-revenue churn that is 14% to 23% percentage less than the average performers but also have net-revenue churn that is negative in an absolute sense

In contrast to these, the median annual churn rate for smaller, private SaaS companies with less than $10M in revenue is 20%

Getting paid in advance is really smart idea if you can do it without impacting bookings, as it can provide the cash flow that you need to cover your cash problem

Three uses for the SaaS Guidelines

26% of SAAS companies with at least $15MM in GAAP revenue had a revenue growth rate + EBITDA margin of 40% or higher.

SaaS businesses face significant losses in the early years (and often an associated cash flow problem)

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