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86% of SaaS businesses treat “New Customer Acquisition” as their highest growth priority, both in terms of executive support and funding available
63 percent of the time, women receive lower salary offers than men for the same job at the same company
The median annual contract value (ACV) was $25K, $21K, $21K, $20K in 2016, 2015, 2014 and 2013
In 2019, spending on IT services is expected to amount to 1,016 billion U.S. dollars worldwide
70% Say Presentation Skills Are Critical For Career Success
53% of marketers say “no” to projects never or just a few times a year, while another 26% simply don’t have the authority to say “no” at all
Companies with longer contracts (2+ years) reported the lowest annual unit churn
To generate a single dollar of new customer revenue, Field Sales strategies have an average Customer Acquisition Cost (CAC) of $1.14
SAAS companies invest between 80% and 120% of their revenue in sales and marketing in the first 5 years of their existence
Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales
Growing faster has twice as much impact on share price as improving margins
As companies scale their growth engines, a slightly-above-average churn rate becomes harder and harder to offset with net new revenue growth, especially when the goal is to outpace it by 4x
They may forget what you said, but they will never forget how you made them feel.
At Facebook, 15 percent of tech roles are staffed by women
36% of SaaS businesses managed to reduce their revenue churn over the last 12-months
Account Churn Rate (ACR) = customers at beginning of month – customers at the end of month / customers at beginning of month
Sony’s PlayStation brand had accumulated approximately 38.57 million fans on the social network
Unlike many other industries, if a software company grows at only 20%, it has a 92% chance of ceasing to exist within a few years
Software and online services are in a period of dizzying growth