Explore our articles, tools, show and podcast on reducing SaaS Churn Rates.
Tony & Andy talk about tactics and strategies to reduce churn rates.
Churn rate should be a key metric for any company and in particular, SaaS companies. In this article we explore some of the top tactics to improve user retention.
SaaS Retention Podcast
SaaS user retention is the dirty little secret that they don't tell you about and every SaaS & software company fights the good fight.
Your retention numbers will quickly become some of your most important metrics, since your business is like a hot air balloon and you're never gonna soar if there's an invisible leak in the balloon.
Customer acquisition is expensive. Some companies spend anywhere between 5-25 times more to acquire customers than to maintain the existing ones. Reducing churn should be a top priority for any SaaS manager.