What are Dashboards From the topic, you are probably asking yourself: What are dashboards? What is the importance of dashboards? How do you design dashboards? SaaS businesses adopted the term “Dashboards” from the automotive industry. The use of the word is similar in both sectors. Like your car, your organization is a complex system with […]
Journey maps are a standard user experience tool. Journey maps come in different shapes, sizes, and formats. Depending on the context, you can use these tools in a variety of ways. In this article, we will examine experience journey mapping from different planes. We will also discuss the definition, importance, and possible examples of the […]
Did you know that it takes about 11 months on average for a SaaS company to make back the cost of customer acquisition and retention? This proves that customer loyalty is crucial to the success of any business.