Companies with longer contracts (2+ years) reported the lowest annual unit churn
55% of SaaS companies rate Customer Retention as the key metric to measure
In 2018, the market size of information technology outsourcing amounted to 62 billion U.S. dollars.
Women in western countries use the internet 17 percent more than their male counterparts
SaaS solutions have the highest security features with 95% security failures due to human error
Finding new ways, more clever ways to interrupt people doesn’t work.
80% of marketers report that their departments are understaffed, making them feel overloaded