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In 2018, the global traditional outsourcing industry generated 85.6 billion U.S. dollars in revenue. In that same year, the total contract value of the business process outsourcing (BPO) market amounted to 23.6 billion U.S. dollars.
Only 8% of large companies use internet sales strategies. The proportion of companies relying on internet sales increases as company size decreases
The median SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers
The global cloud computing market size is expected to grow from USD 371.4 billion in 2020 to USD 832.1 billion by 2025
SaaS companies in the $7.5MM-$15MM range are among the fastest growers
After $10M in ARR, the median growth rate slows to just under 50%
86% of SaaS businesses treat “New Customer Acquisition” as their highest growth priority, both in terms of executive support and funding available
SaaS, and other recurring revenue businesses are different because the revenue for the service comes over an extended period of time (the customer lifetime)
orecasts suggest that global blockchain technology revenues will experience massive growth in the coming years, with the market expected to climb to over 23.3 billion U.S. dollars in size by 2023.
The 2015 median revenue growth rate was 44%, while the median projected growth rate for 2016 is 48%
Is your SaaS business viable?
Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales
If your Net Revenue Churn is high (above 2% per month) it is an indicator that there is something wrong in your business; this will become a major drag on growth
In 2017, Foxconn Technology Group achieved revenue of 158.15 billion U.S. dollars.
The average SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers
Cloud-hosted applications have a 99% uptime
The very best SAAS business has a negative churn rate and will have a Dollar Retention Rate of greater than 100%
They may forget what you said, but they will never forget how you made them feel.
The fastest growing SAAS companies averaged $250k in MRR and were only losing around 3.2% of that revenue each month to churn