Learn what it means to be customer-centric, why it matters after the sale, and how companies can build loyalty and retention through better customer experiences.
Marketers carry a lot on their shoulders. The survey found that marketers continue to stick to more traditional ways of managing their work, like email and status meetings. Perhaps not coincidentally, marketers reported high and even alarming stress levels, work completed past deadlines, and problems proving value.
Learn what it means to be customer-centric, why it matters after the sale, and how companies can build loyalty and retention through better customer experiences.
Learn what it means to be customer-centric, why it matters after the sale, and how companies can build loyalty and retention through better customer experiences.
Learn the difference between buyer-centric and customer-centric strategies—and why knowing when to use each can improve your marketing, sales, and retention.
Discover what it really means to be buyer-centric and how shifting your strategy to focus on buyers can transform your marketing, sales, and product success.
What is Buyer-Centric? What it is and why shifting your strategy to focus on your buyers is the key to modern marketing and sales success.
Learn how to implement Generative Engine Optimization (GEO)—the snarky, smarter cousin of SEO. Structured tips, stats, and sass included.