As with unit churn, companies with longer contracts (2+ years) tend to report lower annual dollar churn

From For Entrepreneurs.com
Statistic in SaaS & Tech Growth Strategy

As with unit churn, companies with longer contracts (2+ years) tend to report lower annual dollar churn. Companies with shorter contracts (under 2 years) saw increased dollar churn compared to last year; contracts 2 years or longer were relatively consistent with prior survey results.

More SaaS + Software Stats

Growth rate accelerates in the expansion stage ($2.5M – $10M ARR)

Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales

In all SaaS businesses there will likely come a moment where they realize that not all customers are created equal

51% of large (revenue >$2.5million) SaaS companies use field sales as their primary method of distribution

It’s common for startups to grow rapidly, doubling or tripling in size year over year, until they hit $5M in ARR

The median annual unit churn for SAAS companies was 10% in 2016

SaaS IPOs have more than doubled over the last 12 years

SAAS companies that are focused mainly on enterprise sales have higher levels of professional services

Software and online services are in a period of dizzying growth

56% treat “Existing Customer Renewals” as high priority

More SaaS & Tech Growth Strategy Stats

High-growth companies offer a return to shareholders 5 times greater than medium-growth companies

In 2020, China is expected to generate 55 billion U.S. dollars in the global medical technology market.

The best SaaS companies achieve 5-7% annual revenue churn – equivalent to a loss of $1 out of every $200 each month

As companies scale their growth engines, a slightly-above-average churn rate becomes harder and harder to offset with net new revenue growth, especially when the goal is to outpace it by 4x

Median annual gross dollar churn was 8%, 7%, 6% and 8% in 2016, 2015, 2014 and 2013

High-growth companies are 8X more likely to reach $1 billion in revenues than those growing less than 20%.

55% of SaaS companies rate Customer Retention as the key metric to measure

Even if a software company is growing at 60% annually, its chances of becoming a multibillion-dollar giant are no better than 50/50

It’s common for startups to grow rapidly, doubling or tripling in size year over year, until they hit $5M in ARR

All types of investment have grown, year-on-year, with the biggest growth during the seed stage of financing