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China’s Food and Drug Administration is encouraging new developments in the health care industry and to be considered innovative, a product must be a major improvement from the previous product. As of 2013, China’s medtech industry was the fourth largest in the world and is expected to be the second largest by 2020.

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The fastest growing SaaS companies scale their organizations rapidly, growing their teams by an average of 56% each year

The median average contract length is 1.3 years and the average billing term is seven months in advance in 2016. Comparable to 2015, with average contract length shortening from 1.5 to 1.3 years and average billing period increasing by one month from 2015 to 7 months

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

Best-in-class SaaS companies achieve 5-7% annual revenue churn – equivalent to a loss of $1 out of every $200 each month

All types of investment have grown, year-on-year, with the biggest growth during the seed stage of financing

The median SaaS business loses about 10% of its revenue to churn each year and that works out to about 0.83% revenue churn a month

SAAS companies with >$250K median ACV book nearly 25% of their contracts at 3 years or longer

For a SaaS business of almost any scale, the valuation impact of better retention is in the tens of millions over time

In all SaaS businesses there will likely come a moment where they realize that not all customers are created equal

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It’s essential to have a point of view that puts a stake in the ground and breaks through the clutter.

Between the SMB and Enterprise customer types, the top-quartile performers not only have net-revenue churn that is 14% to 23% percentage less than the average performers but also have net-revenue churn that is negative in an absolute sense

80% of venture capital investments take place in the enterprise

Customer’s lifetime value (LTV)= average revenue per user (ARPU) / monthly churn rate

The best SAAS businesses have a LTV to CAC ratio that is higher than 3, sometimes as high as 7 or 8

In 2018, the market size of information technology outsourcing amounted to 62 billion U.S. dollars.

The very best SAAS companies keep monthly revenue churn at around 0.58%, that’s only about 7% revenue churn a year

The median startup spends 92% of first year revenue on customer acquisition, taking 11-months to payback their Customer Acquisition Cost

Growth rate accelerates in the expansion stage ($2.5M – $10M ARR)

If a software company grows at 20% annually, it has a 92% chance of ceasing to exist within a few years