Non-renewal rates are higher than gross dollar churn rates and higher for shorter duration contracts. Source: ForEntrepreneurs

Statistic Info

By definition, non-renewal rates are higher than gross dollar churn rates. However, it is interesting to see that the non-renewal rates are also higher for shorter duration contracts.

More Growth Strategy Stats

The median SaaS business loses about 10% of its revenue to churn each year and that works out to about 0.83% revenue churn a month

SAAS companies with >$250K median ACV book nearly 25% of their contracts at 3 years or longer

73% of organizations indicated nearly all their apps will be SaaS by 2021

The fastest growing SaaS companies scale their organizations rapidly, growing their teams by an average of 56% each year

For SaaS companies valued at over $1billion, the median amount of financing raised is $206million

In 2018, the market size of information technology outsourcing amounted to 62 billion U.S. dollars.

The median startup spends 92% of first year revenue on customer acquisition, taking 11-months to payback their Customer Acquisition Cost

In 2017, IBM generated 37.8 billion U.S. dollars in global IT services revenue, making it the largest IT services company in the world in terms of net sales

The statistic shows the worldwide IT spending on enterprise software from 2009 to 2020.

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.