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The top SAAS companies have a LTV to CAC (the Cost to Acquire a typical Customer) ratio that is higher than 3
The average company gets 16% of new ACV sales from up-sells and expansions, though companies with revenue between $10MM-$40MM are relying more heavily on up-sell and expansions
High-growth companies generate 60% fewer sales opportunities than low-growth companies
54% treat upselling and add-on sales as high priority
The metrics that matter for each sales funnel, vary from one company to the next depending on the steps involved in the funnel
Negative Churn and Expansion Revenue
The best SaaS companies achieve 5-7% annual revenue churn – equivalent to a loss of $1 out of every $200 each month
Between the SMB and Enterprise customer types, the top-quartile performers not only have net-revenue churn that is 14% to 23% percentage less than the average performers but also have net-revenue churn that is negative in an absolute sense
How Often Should The Pricing Committee Be Meeting And Making Changes?
The average SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers
Only 8% of large companies use internet sales strategies. The proportion of companies relying on internet sales increases as company size decreases
How To Make Pricing A Constant Process In Your Organization
The median average contract length is 1.3 years and the average billing term is seven months in advance in 2016. Comparable to 2015, with average contract length shortening from 1.5 to 1.3 years and average billing period increasing by one month from 2015 to 7 months
Unlike many other industries, if a software company grows at only 20%, it has a 92% chance of ceasing to exist within a few years
For a SaaS business of almost any scale, the valuation impact of better retention is in the tens of millions over time
orecasts suggest that global blockchain technology revenues will experience massive growth in the coming years, with the market expected to climb to over 23.3 billion U.S. dollars in size by 2023.
If you are charging $500 per month, you can afford to spend up to 12x that amount (i.e. $6,000) on acquiring a new customer
In 2018, the U.S. imported aerospace products worth about 53.98 billion U.S. dollars.
A 1% increase in pricing strategy yields an average 11% increase in profit
