Quote Info

Software, cybersecurity and cloud computing professionals, in particular, are in high demand. As a result, techies are making more money than most professionals. In 2016, tech workers received an average annual salary of $108,900 compared to the national average of $53,040.

Small Business Trends

More Tech Services Stats

The average SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

36% of SaaS businesses managed to reduce their revenue churn over the last 12-months

Account Churn Rate (ACR) = customers at beginning of month – customers at the end of month / customers at beginning of month

Between the SMB and Enterprise customer types, the top-quartile performers not only have net-revenue churn that is 14% to 23% percentage less than the average performers but also have net-revenue churn that is negative in an absolute sense

Analysed by contract value, field sales are primarily evident for companies with median deals over $25K. Inside sales strategies are most popular for companies with $1K-$25K median deal sizes

SAAS companies that are focused mainly on enterprise sales have higher levels of professional services

The median Customer Acquisition Cost (CAC) for upsells is just $0.28 per $1, less than a quarter of the $1.18 spent to acquire $1 of revenue from a new customer

SaaS, and other recurring revenue businesses are different because the revenue for the service comes over an extended period of time (the customer lifetime)

54% treat upselling and add-on sales as high priority

53% of marketers say “no” to projects never or just a few times a year, while another 26% simply don’t have the authority to say “no” at all

More Culture Stats

Google only has a 30 percent female workforce

63 percent of the time, women receive lower salary offers than men for the same job at the same company

It’s been reported that women who work in computer and mathematical fields earn 80 cents to the dollar that men earn doing the same job

47% of millennials want to work at diverse companies, according to a recent study.

in 2016, women-led companies received $1.46 billion in investments from venture capitalists. Male-led companies, on the other hand, received $58.2 billion

A University of Texas study showed that women ask for $7,000 less than their male counterparts in job interviews

Women in western countries use the internet 17 percent more than their male counterparts

At Facebook, 15 percent of tech roles are staffed by women

At Twitter, 10 percent of tech roles are staffed by women

The venture-backed companies that were acquired most often had a 7 percent share of female execs, as opposed to 3 percent at unsuccessful (unacquired) firms