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32% of respondents experienced an annual churn rate of 5% or less, while almost one-?fth had churn exceeding 15%. Survey responses suggest mixed results in controlling churn. While slightly over one-third report a decrease in churn over last year, 30% of respondents saw an increase in churn and the balance 34% saw no signi?cant change. Annualized Revenue Churn Rate 0-5% churn 5-10% churn 10-15% churn

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More Tech Services Stats

Moving from $1.5 million with an eye towards $10 million in ARR is a tough a task and will take an excellent VP of sales to get you there

A 2017 SaaS Capital survey showed that young companies actually have higher retention rates than more mature SaaS businesses

A 1% increase in pricing strategy yields an average 11% increase in profit

The median SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

Negative Churn and Expansion Revenue

High-growth companies generate 60% fewer sales opportunities than low-growth companies

93% of CMOs who employ Agile practices say their speed to market for ideas, campaigns, and products has improved93% of CMOs who employ Agile practices say their speed to market for ideas, campaigns, and products has improved

The very best SAAS companies keep monthly revenue churn at around 0.58%, that’s only about 7% revenue churn a year

If your Net Revenue Churn is high (above 2% per month) it is an indicator that there is something wrong in your business; which may have a dramatically negative effect on your company’s growth. Source: Mckinsey

To generate a single dollar of new customer revenue, Field Sales strategies have an average Customer Acquisition Cost (CAC) of $1.14

More Growth Strategy Stats

The average SaaS company spends just 6 hours determining their pricing strategy

If a software company grows at 20% annually, it has a 92% chance of ceasing to exist within a few years

A University of Texas study showed that women ask for $7,000 less than their male counterparts in job interviews

Only 8% of large companies use internet sales strategies. The proportion of companies relying on internet sales increases as company size decreases

Increases in revenue growth rates drive twice as much market-capitalisation gain as margin improvements for companies with less than $4 billion in revenues

In 2019, spending on IT services is expected to amount to 1,016 billion U.S. dollars worldwide

47% of millennials want to work at diverse companies, according to a recent study.

More than two thirds of SAAS companies experienced annual churn rates of 5% or higher

The metrics that matter for each sales funnel, vary from one company to the next depending on the steps involved in the funnel

The median SaaS business loses about 10% of its revenue to churn each year and that works out to about 0.83% revenue churn a month