83% of China’s digital shoppers made an online purchase in the past month

Tech Services
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In 2017, Global Web Index surveyed more than 72,000 internet users to determine who the world’s most avid online shoppers are. The survey results showed that the highest percentage of digital shoppers who made a purchase in the previous month come from China (83%) and South Korea (83%).

The percentage of UK’s online shoppers was slightly lower at 82%, while US online shopping population ranked outside the top 5, with 77% of digital buyers making an online purchase during the previous month.


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The median Customer Acquisition Cost (CAC) for upsells is just $0.28 per $1, less than a quarter of the $1.18 spent to acquire $1 of revenue from a new customer

Customer Acquisition Cost (CAC) = sum of all sales & marketing expenses/ number of new customers added

70% Say Presentation Skills Are Critical For Career Success

It’s 9x cheaper to retain existing customers than acquire new customers: costing $0.13 to acquire any additional dollar of revenue

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

Analyzed by contract value, field sales are primarily evident for companies with median deals over $25K. Inside sales strategies are most popular for companies with $1K-$25K median deal sizes

Negative Churn and Expansion Revenue

The venture-backed companies that were acquired most often had a 7 percent share of female execs, as opposed to 3 percent at unsuccessful (unacquired) firms

Achieving a SaaS Quick Ratio of 4 is a good benchmark for young, high-growth companies but the equation changes as those companies reach scale

The average Quick Ratio of fastest growing SaaS companies (those with a CAGR of over 50%) is 3.9: generating $3.9 in revenue for every $1 lost to revenue churn

More Web & eCommerce Stats

Without good design it is easy to miss the point

A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.

Everything is designed. Few things are designed well

Design is like a mom, nobody notices when she’s around, but everybody misses her when she’s not

Good design is all about making other designers feel like idiots because that idea wasn’t theirs

Complexity is your enemy. Any fool can make something complicated. It is hard to make something simple.

There are around 3.8 million e-commerce sites in the USA

62 percent of companies increased their sales by designing responsive mobile platforms for their websites.

38 percent of visitors will stop engaging with a website if the content or layout is unattractive.

Design is not just what it looks like and feels like. Design is how it works.

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