83% of China’s digital shoppers made an online purchase in the past month

Quote Info

In 2017, Global Web Index surveyed more than 72,000 internet users to determine who the world’s most avid online shoppers are. The survey results showed that the highest percentage of digital shoppers who made a purchase in the previous month come from China (83%) and South Korea (83%).

The percentage of UK’s online shoppers was slightly lower at 82%, while US online shopping population ranked outside the top 5, with 77% of digital buyers making an online purchase during the previous month.

More Tech Services Stats

Companies that spend more on sales and marketing (as a % of revenue) generally grew at a faster rate than those that spent less

The median SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

All types of investment have grown, year-on-year, with the biggest growth during the seed stage of financing

Software and online services are in a period of dizzying growth

The median cost for a SaaS company to acquire a dollar of new customer revenue is $1.18

The median average contract length is 1.3 years and the average billing term is seven months in advance in 2016. Comparable to 2015, with average contract length shortening from 1.5 to 1.3 years and average billing period increasing by one month from 2015 to 7 months

If your Net Revenue Churn is high (above 2% per month) it is an indicator that there is something wrong in your business; which may have a dramatically negative effect on your company’s growth. Source: Mckinsey

Non-renewal rates are higher than gross dollar churn rates and higher for shorter duration contracts. Source: ForEntrepreneurs

Internet sales-driven companies have a much greater reliance on marketing, with 65% of the median company’s CAC budget devoted to marketing

Revenue per employee has been steadily increasing in SAAS companies. It serves as a great longitudinal measuring stick to understand the increasing or decreasing efficiency of the business

More Web & eCommerce Stats

There are around 3.8 million e-commerce sites in the USA

Good design keeps the user happy, the manufacturer in the black and the aesthete unoffended

Everything is designed. Few things are designed well

13.7% of sales are online

Good design is all about making other designers feel like idiots because that idea wasn’t theirs

Good design means never having to say “Click Here.”

Complexity is your enemy. Any fool can make something complicated. It is hard to make something simple.

Simplicity is the ultimate form of sophistication

A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.

A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools