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The statistic shows the worldwide IT spending on enterprise software from 2009 to 2020.
83% of China’s digital shoppers made an online purchase in the past month
If the numerator of your quick ratio is growing that means your revenue is growing. It’s important to keep increasing revenue to counter any MRR (Monthly Recurring Revenue) that is lost to churn
SAAS companies need to track the number of visitors, trials and closed deals; And also track the conversion rates, with the goal of improving those over time
Cloud application services (SaaS) to reach $126 billions by the end of 2021
It’s 9x cheaper to retain existing customers than acquire new customers: costing $0.13 to acquire any additional dollar of revenue
Even if a software company is growing at 60% annually, its chances of becoming a multibillion-dollar giant are no better than 50/50
Three uses for the SaaS Guidelines
54% treat upselling and add-on sales as high priority
Customer Segmentation analysis will help point out which are your most profitable segments
The top 50% of the fastest growing SaaS businesses generate much higher upsells than their competitors. The larger the business, the greater the impact of upselling
After $10M in ARR, the median growth rate slows to just under 50%
56% treat “Existing Customer Renewals” as high priority
More than 1/2 of SAAS companies increased their spending on customer retention last year
Gross dollar churn among companies with an internet go-to-market strategy saw a meaningful increase, up from 8% in 2015
High-growth companies offer a return to shareholders 5 times greater than medium-growth companies
The venture-backed companies that were acquired most often had a 7 percent share of female execs, as opposed to 3 percent at unsuccessful (unacquired) firms
Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.
As with unit churn, companies with longer contracts (2+ years) tend to report lower annual dollar churn