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Comic Sans is never an acceptable font. Unless you are an 8 year old girl writing a poem about unicorns.

Design is where science and art break even.

Behavioral design is all about feeling in control. Includes: usability, understanding, but also the feel.

Increasing your website loading speed can prevent the loss of 7 percent of possible conversions.

13.7% of sales are online

The Internet has been the most fundamental change during my lifetime and for hundreds of years.

People think that design is styling. Design is not style. It’s not about giving shape to the shell and not giving a damn about the guts. Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.

Design is not just what it looks like and feels like. Design is how it works.

There are 9.6 million websites that use e-commerce technologies

Complexity is your enemy. Any fool can make something complicated. It is hard to make something simple.