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Good design means never having to say “Click Here.”

Designers can create normalcy out of chaos; they can clearly communicate ideas through the organising and manipulating of words and pictures

A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools

People ignore design that ignores people.

Behavioral design is all about feeling in control. Includes: usability, understanding, but also the feel.

The Internet has been the most fundamental change during my lifetime and for hundreds of years.

62 percent of companies increased their sales by designing responsive mobile platforms for their websites.

There are around 3.8 million e-commerce sites in the USA

Everything is designed. Few things are designed well

Without good design it is easy to miss the point