Statistic Info

They are, in other words, exactly the type of SaaS startup that you should look for when deciding where to invest.

And, as their high Quick Ratio implies, they have a great chance to continue growing quickly and healthfully, and eventually become one of those fabled SaaS companies with a run rate of more than $10 million.

InsightSquared

More SaaS + Software Stats

Net-revenue churn improves with larger Average Contract Value (ACV), likely due to more structural churn among SMB customers and higher switching costs associated with larger contracts

Our experiences with SaaS startups indicate that they usually start with a couple of lead generation programs such as Pay Per Click Google Ad-words, radio ads, etc

More than 1/2 of SAAS companies increased their spending on customer retention last year

A 2017 SaaS Capital survey showed that young companies actually have higher retention rates than more mature SaaS businesses

Since churn is so important, wouldn’t it be useful if we could predict in advance which customers were most likely to churn?

Unlike many other industries, if a software company grows at only 20%, it has a 92% chance of ceasing to exist within a few years

80% of venture capital investments take place in the enterprise

56% treat “Existing Customer Renewals” as high priority

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales

More Growth Strategy Stats

54% treat upselling and add-on sales as high priority

Only 8% of large companies use internet sales strategies. The proportion of companies relying on internet sales increases as company size decreases

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

It’s 9x cheaper to retain existing customers than acquire new customers: costing $0.13 to acquire any additional dollar of revenue

In 2020, China is expected to generate 55 billion U.S. dollars in the global medical technology market.

The median SaaS business generates 16% of its new Annual Contract Value (ACV) from upselling to existing customers

How Often Should The Pricing Committee Be Meeting And Making Changes?

in 2016, women-led companies received $1.46 billion in investments from venture capitalists. Male-led companies, on the other hand, received $58.2 billion

For SaaS companies valued at over $1billion, the median amount of financing raised is $206million

For a SaaS business of almost any scale, the valuation impact of better retention is in the tens of millions over time