Only 8% of large companies use internet sales strategies. The proportion of companies relying on internet sales increases as company size decreases

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As expected, field sales has the most expensive CAC. And, fields sales has widened the gap as its cost has increased, while inside and internet sales have remained relatively flat. Inside sales is now 17% lower than field sales (vs 10% lower last year) and Internet sales is 47% lower (vs 43% lower last year.) Channels sales at $0.53 CAC are at par with online distribution.

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The statistic shows the worldwide IT spending on enterprise software from 2009 to 2020.

Sony’s PlayStation brand had accumulated approximately 38.57 million fans on the social network

A 2017 SaaS Capital survey showed that young companies actually have higher retention rates than more mature SaaS businesses

The fastest growing SaaS companies raise an average of $9.5M in Series A funding

The largest SaaS companies (>$75million yearly revenue) attribute 2.5x as much new revenue to upselling than the smallest SaaS companies (<$1.25million): 28% versus 11%

For a SaaS business of almost any scale, the valuation impact of better retention is in the tens of millions over time

Revenue per employee has been steadily increasing in SAAS companies. It serves as a great longitudinal measuring stick to understand the increasing or decreasing efficiency of the business

As with unit churn, companies with longer contracts (2+ years) tend to report lower annual dollar churn

Companies with longer contracts (2+ years) reported the lowest annual unit churn

In 2017, IBM generated 37.8 billion U.S. dollars in global IT services revenue, making it the largest IT services company in the world in terms of net sales