SaaS customer retention is broken down by:
This brief also explores the relationship between growth and retention, the “false positive” retention rates of young SaaS businesses, and the impact of Customer Success programs on overall retention.
Cloud application services (SaaS) to reach $126 billions by the end of 2021
The 2015 median revenue growth rate was 44%, while the median projected growth rate for 2016 is 48%
How To Make Pricing A Constant Process In Your Organization
SaaS IPOs have more than doubled over the last 12 years
SAAS companies with >$250K median ACV book nearly 25% of their contracts at 3 years or longer