SaaS organizations are now operating in over 100 countries

From Crunchbase
Quote in SaaS & Tech Growth Strategy

There is no question, the SaaS industry is growing globally and across platforms.

More SaaS + Software Stats

Customer Segmentation analysis will help point out which are your most profitable segments

The top 50% of the fastest growing SaaS businesses generate much higher upsells than their competitors. The larger the business, the greater the impact of upselling

55% of SaaS companies rate Customer Retention as the key metric to measure

High-growth companies generate 60% fewer sales opportunities than low-growth companies

Negative Churn and Expansion Revenue

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

The median annual unit churn for SAAS companies was 10% in 2016

The average Quick Ratio of fastest growing SaaS companies (those with a CAGR of over 50%) is 3.9: generating $3.9 in revenue for every $1 lost to revenue churn

The median annual contract value (ACV) was $25K, $21K, $21K, $20K in 2016, 2015, 2014 and 2013

Cloud-hosted applications have a 99% uptime

More SaaS & Tech Growth Strategy Stats

The median annual unit churn for SAAS companies was 10% in 2016

It’s common for startups to grow rapidly, doubling or tripling in size year over year, until they hit $5M in ARR

How To Make Pricing A Constant Process In Your Organization

Getting paid in advance is really smart idea if you can do it without impacting bookings, as it can provide the cash flow that you need to cover your cash problem

Analysed by contract value, field sales are primarily evident for companies with median deals over $25K. Inside sales strategies are most popular for companies with $1K-$25K median deal sizes

The very best SAAS business has a negative churn rate and will have a Dollar Retention Rate of greater than 100%

Non-renewal rates are higher than gross dollar churn rates and higher for shorter duration contracts

Japanese company Hitachi accounted for three percent of the world’s market for diagnostic imaging in 2017.

Gross dollar churn among companies with an internet go-to-market strategy saw a meaningful increase, up from 8% in 2015

More than 1/2 of SAAS companies increased their spending on customer retention last year