Statistic Info
Annual trends suggest that metrics such as customer retention cost, customer health, and customer lifetime value are the next big metrics respondents plan to track. Which Metrics Do You Plan To Track? Customer acquisition cost Conversion rates (free to paying) # of new trial or free signups Website unique visitors Customer retention cost Customer health Customer Lifetime Value (CLV) Net Promoter Score (NPS)
Totango
More Growth Strategy Stats
SAAS companies with >$250K median ACV book nearly 25% of their contracts at 3 years or longer
In 2017, Foxconn Technology Group achieved revenue of 158.15 billion U.S. dollars.
Three uses for the SaaS Guidelines
High-growth companies offer a return to shareholders 5 times greater than medium-growth companies
Sony’s PlayStation brand had accumulated approximately 38.57 million fans on the social network
In 2019, spending on IT services is expected to amount to 1,016 billion U.S. dollars worldwide