User Retention Articles & Insights

A cohort is a subset of customers/users grouped by common characteristics. In the business analytics context, cohorts are segmented by acquisition dates.

🕑 Reading Time: 7 Minutes

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Software as a Service (SaaS) is not a simple subject. Like any other industry, the world of SaaS has developed its jargon over the years. It is the responsibility of […]

🕑 Reading Time: 7 Minutes

Improving your retention rate can mean the difference between growing your company and running it into the ground. Read specific strategies you can use to improve your SaaS retention rate.

🕑 Reading Time: 15 Minutes

SaaS Founder Interview Show

Fascinating conversations with successful SaaS founders who share their journeys, learnings, and insights.

The SaaS Founder Show

In the context of business operations, having an easy-to-use website or application is more than just a convenience—it’s a key factor in the financial success of your company. Usability is […]

🕑 Reading Time: 8 Minutes

In today’s digital age, “usability” is a concept that has been deeply associated with the web, particularly in the context of website and digital platform designs. Many understand it as […]

🕑 Reading Time: 15 Minutes

Video has become a powerful tool in the digital landscape, transforming how we consume content, learn new skills, and interact with brands. For SaaS applications, integrating video is more than […]

🕑 Reading Time: 19 Minutes

Effective timing in update announcements is pivotal for SaaS companies striving to enhance user engagement and satisfaction. The cadence of these updates plays a critical role in how users perceive […]

🕑 Reading Time: 18 Minutes

SaaS Brand Strategy Show

10 episodes exploring audience prioritization, market differentiation, positioning, voice and more.

Growth Strategy Show

Gamification, at its core, is the application of game-design elements and principles in non-game contexts to boost user engagement, satisfaction, and loyalty. By integrating elements such as points, badges, leaderboards, […]

🕑 Reading Time: 17 Minutes

Low usage rates can be a significant barrier to the success of enterprise software. To effectively address this issue, it’s crucial to understand why users might be disengaged or not […]

🕑 Reading Time: 19 Minutes

SaaS Website Conversion Show

We're talking all about how to increase website results through conversion tactics.

SaaS Website Design Show

In tech consulting and enterprise software, the competition is fierce and ever-evolving. For companies operating in this space, building and nurturing strong relationships with existing customers is not just beneficial—it’s […]

🕑 Reading Time: 23 Minutes