Top SaaS Purchase & Usage Statistics in 2020 to Predict 2021
If you are a SaaS company, explore statistics to help you understand the trends in spend by small, medium & enterprise businesses.
For Small Companies
( 1 - 100 employees )
It's predicted, on average, a total spend of $260k on SaaS in 2021.
For Midsize Companies
( 101 - 1000 employees )
In 2021 it's predicted, on average, a total spend of $2.8M on SaaS.
( Over 1000 employees )
In 2021 it's predicted, on average, a total spend of $4.16M on SaaS.
And here is how different industries responded to increase ( or even decrease ) their spend on SaaS.
On average, companies spend $2,623 per employee per year on SaaS.
# of Employees
On average, employees have 8.3 SaaS apps each.
# of Employees
The average midsized company has 32 different billing owners for its SaaS applications,
Growth in spending is significantly faster for some departments than others shown by these 2-year growth rates.
SaaS spending by department is most in customer service and HR over time.
IT & Security
When the person who originally purchased the app on behalf of the company has left the organization,
Organizations that have multiple teams using the same app but have not combined it under one contract.
The average contract length is 1.3 years.
1 to 2 Years ( 57% )
2 to 3 Years ( 14% )
3 Or More Years ( 10% )
Month-to-Month ( 8% )
Less Than 1 Year ( 11% )
It has shortened from 1.5 in 2015.
Yearly and monthly are the most popular billing periods.
1 - 2 Years ( 3% )
Monthly ( 36% )
Quarterly ( 11% )
Quarterly to < 1 Year ( 9% )
Annual ( 42% )