Articles

SaaS Statistics Infographic 2021

Top SaaS Purchase & Usage Statistics in 2020 to Predict 2021If you are a SaaS company, explore statistics to help you understand the trends in spend by small, medium & enterprise businesses.For Small Companies( 1 – 100 employees )It’s predicted, on average, a total spend of $260k on SaaS in 2021.For Midsize Companies( 101 – 1000

Articles

What Is MRR

SAAS ANSWERS What is MRR?The simple answer is that MRR is your Monthly Recurring Revenue and one of the key metrics that SaaS companies use to evaluate success. BUT LET’S GO DEEPERMRR is a way to normalize varying packages and terms.MRR also directly correlates to dollars versus other metrics like users, accounts, or other ambiguous indicators.Why

News

Insivia Re-launches SaaS Founder Show

FOR IMMEDIATE RELEASE  With the evolution and growing influence of SaaS companies, Insivia moves to spotlight SaaS founders and share their experiences and insights with other leaders, developers and professionals in the industry  CLEVELAND, OHIO, October 29, 2020 — In its continued creative and innovative efforts to share its insights and specific expertise with technology,

SaaS Retention

Who's in Charge of Retention?

Retention plays an important role in the success of any company. It’s key to assign the responsibility to someone.

SaaS Retention

User Retention: Don't Wait Until They're Gone

Churn is a silent killer of the modern-day SaaS business. So, to avoid the loss of customers, we’ve come up with a useful list of customer retention strategies to consider.

SaaS Retention

Customer Feedback: Why You Need It

Customer feedback is a powerful guide that provides you with critical insights, and acting on it will take your business to a whole new level. Read all about the ins and outs of this valuable tool.

SaaS Retention

The Ultimate Guide to Dashboards

What are Dashboards From the topic, you are probably asking yourself: What are dashboards? What is the importance of dashboards? How do you design dashboards? SaaS businesses adopted the term “Dashboards” from the automotive industry. The use of the word is similar in both sectors. Like your car, your organization is a complex system with

SaaS Retention

Customer Communication for SaaS Retention

Customer communication for SaaS retention is the key to building lasting relationships and combating churn. Everything starts by choosing the right method of communication.

SaaS Retention

SaaS Experience Journey Mapping

Journey maps are a standard user experience tool. Journey maps come in different shapes, sizes, and formats. Depending on the context, you can use these tools in a variety of ways. In this article, we will examine experience journey mapping from different planes. We will also discuss the definition, importance, and possible examples of the

News

International and Regional Growth Continues for Insivia

FOR IMMEDIATE RELEASE  With over 70% of clients outside of Ohio, Insivia expands its footprint across the globe.  CLEVELAND, OHIO, Sept. 8, 2020 — Cleveland-based growth consultancy and agile marketing agency Insivia continues to extend its international client reach after bringing in new clients based in Canada, Germany, Israel, Indonesia, Spain, Switzerland, and Thailand. The