More About Our Show
Your retention numbers will quickly become some of your most important metrics, since your business is like a hot air balloon and you're never gonna soar if there's an invisible leak in the balloon.
Our live show and podcast series goes deep on actionable, key principles to improve retention and reduce churn along the various different steps along the customer's journey.
Each episode goes into details on tips and tactics that you can quickly implement and test for incremental improvements in your SaaS business's user retention.
Enjoy the show and be sure to tune in live to our latest episodes!
For a SaaS company to survive in this industry, it needs to rely on steady customer acquisition and healthy customer retention strategies.By now, you must have realized that the cost of acquiring a new customer is higher than that of retaining an existing customer. Therefore, your most cost-effective option is holding onto your existing customers.Retention…
Do you remember the old computer game SkiFree? The concept was to ski down a hill while avoiding rocks, tree stumps, and trees. Inevitably, you would end up being caught by a terrifying yeti.I remember spending a lot of hours trying to outrun the ravenous beast only to fail every time. But every time I…