Laura explains how your resource library can impact the operations of your business.

Video Transcription

When we are talking about a well-designed resource library it’s really well designed for your clients and for customers. So one benefit of that is that it can reduce the amount of support calls that your staff is fielding. When you have a resource library that is intuitive for your audience and answers the small questions that they might have, that means that they have that information at their finger tips and the bigger questions that really matter can go to your support staff.

Author Information

Andy Halko is the CEO of Insivia is a Strategic Growth Consultancy helping companies scale through our Breakthrough Growth Program and Agile Marketing solutions.